Aloha eFrequency provides easy-to-use web based wizards that allow your organization to quickly design, roll out, and manage exciting CRM programs that will not only attract new repeat customers, but can also turn your existing customer base into "ideal customers" who have the purchasing habits that can yield your operation real profits!

Creative CRM features like the eFrequency "lottery plan" allow you to bring a surprise element to your frequency program that engages your members. Our powerful "visits-based plan" option rewards members for the number of times they visit your stores – a proven method to keep customers coming back.

However, frequency of visits isn't the only element of a successful CRM program – it must also allow you to mould your customers into ideal consumers who not only frequently visit your stores, but visit on a schedule that will maximize your hours of operation and order items that will yield your company new profits. Exciting features like eFrequency "tour plans" and "plan qualifiers" help you to engage your members and mould their purchasing habits – enticing them to order high yield items that they may not otherwise consider and to visit your stores during historically slow day parts, such as late night or early dinner.

Benefits

Stimulates repeat business Establishes a relationship between the operator and customer Establishes customer loyalty Enhances perceived value of dining experience Moulds customers into profit-yielding members Integrated with Aloha POS for ease of use and rapid deployment Integrated with Aloha eCard – immediately turns gift-card holders into members

Features

Unlimited number of bonus plans Unlimited number of rewards and program tiers Real-time discounts at the POS Instantly rollout new programs without manager or store-level intervention A single card operates as both a gift card and a frequency card One-touch member assignments to checks at the POS Optional force swipe of eFrequency card – blocks out manual card number entry Audit controls such as masking card numbers and restricting rewards and member assignments POS Member Report prints in-store at the POS Flexible bonus plan scheduling Powerful bonus events Complete suite of enterprise-level reporting, member data exports, management alerts and member history and adjustment tools Easy-to-use web-wizards allows corporate to easily configure, implement and manage your programs